This Privacy Policy is in compliance with the UK GDPR and data protection practices for an educational institution:
Privacy Policy for London Gateway College Online Study
Effective Date: 5 March 2025
Last Updated: 9 May 2025
London Gateway College (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use our Online Study platform (“the Platform”).
By using the Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide Directly:
- Full name
- Date of birth
- Email address
- Phone number
- Home address
- Course and enrolment information
- Assignments, assessments, and other academic records
- Payment details (where applicable)
b. Information Collected Automatically:
- IP address
- Browser type and version
- Device identifiers
- Access times and activity logs
- Usage patterns and preferences on the Platform
c. Third-Party Data:
We may receive data from third-party services you integrate with the Platform (e.g., payment processors or learning management tools).
2. How We Use Your Information
We use your data to:
- Deliver educational services and manage your course enrolment
- Communicate with you about your studies
- Provide access to course materials and assessments
- Monitor academic progress and performance
- Respond to enquiries or support requests
- Maintain the security and integrity of our systems
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data under one or more of the following lawful bases:
- Your consent
- Contractual necessity (e.g., to provide you with access to the Platform)
- Legal obligations (e.g., to meet reporting requirements)
- Legitimate interests (e.g., improving the quality of education services)
4. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
- Academic staff and administrators of the college
- Service providers supporting our Platform (e.g., hosting, analytics, or IT support)
- Regulatory bodies or government agencies where required
- Third-party examiners or accrediting institutions (as applicable)
All third parties are required to process your data in accordance with this policy and the law.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Academic records may be stored for extended periods in line with institutional and regulatory requirements.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights including:
- The right to access your data
- The right to rectify inaccurate or incomplete data
- The right to erase your data (“right to be forgotten”)
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time (where applicable)
To exercise your rights, contact us at: admin@londongatewaycollege.org
7. Data Security
We implement appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
8. International Data Transfers
If data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
9. Cookies and Tracking Technologies
The Platform may use cookies and similar technologies to enhance your user experience. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Data Protection Officer
London Gateway College
27 Old Gloucester Street
London, England, WC1N 3AX
Email: admin@londongatewaycollege.org
Phone: +44 (0)2089147492
